Introduction

Send.co transforms how people share and understand documents. Most sellers send files like PDFs, slide decks, or Notion pages and lose all visibility into what happens after hitting “send.” Did the buyer read it? What did they care about? Send solves that by embedding a built-in AI assistant inside every document. This assistant answers questions, tracks engagement, and records signals in real time, turning every file into a living, intelligent experience.

From Static to Interactive

When a buyer opens a Send link, they see more than a document—they see an AI sitting beside it. The buyer can ask questions, clarify points, or pull specific details instantly. This interactivity increases engagement because buyers explore instead of skim. It also gives sellers clear signals about which parts of the content captured attention and what questions were asked. Every moment spent in the document becomes useful data.

Tracking Every Document Type

Send works with virtually any kind of document or media, so users never need to change their workflow. You can upload traditional files such as PDFs, Word documents, Excel sheets, and PowerPoint decks. For Google Workspace content—Docs, Sheets, or Slides—Send embeds them directly and tracks engagement automatically. It also supports hosted videos from Loom, YouTube, or Tella, as well as self-hosted uploads. Even entire websites built on tools like Webflow or Framer can be shared through Send. Whatever format you use, Send adds analytics, tracking, and an AI layer that makes your content smarter.

Lead Capture and Identification

Before someone views a document, Send can optionally display a form asking for information such as name, email, or phone number. This helps identify who is viewing your link and how it spreads. If you prefer not to gate access, you can still track viewers by creating personalized URLs for each recipient. For example, by adding a recipient’s name to a Send link, you can track their unique engagement without requiring them to fill out a form.

Real-Time Analytics and AI Insights

Send provides a detailed analytics dashboard showing who viewed your document, when, and for how long. It records total and unique views, active viewing time on each page or video segment, approximate viewer location, and whether they used a mobile or desktop device. It also shows the questions buyers asked your AI. Time tracking is highly accurate—Send pauses automatically when someone switches tabs or goes idle—so the data reflects real engagement, not idle time.

Integrations and Automation

Send connects seamlessly with the rest of your sales stack. It can sync engagement data directly into CRMs like HubSpot, Salesforce, or Clay. Webhooks make it possible to trigger follow-ups automatically—for example, a Slack message when a prospect views your proposal or an email sequence when someone spends more than two minutes on pricing. You can also create automated personalized links in bulk using variables, allowing you to scale personalized outreach without manual setup.

Control and Security

Send provides complete control over shared documents. You can disable downloads and printing for sensitive files, update a file without changing the original link, and expire or re-enable links at any time. All content is securely hosted and complies with modern privacy standards such as GDPR. Every viewer interacts only through your designated Send link, ensuring full control over who can see your content.

AI Customization and Accuracy

Each Send document has its own AI assistant that can be customized to reflect your tone and rules. You can instruct it to only answer based on the content of the document, limit the sources it uses, and prevent hallucinations. Sellers can review every question buyers ask, helping them refine messaging or prepare better for future calls. The result is a 24/7 intelligent assistant that scales your ability to respond instantly while staying accurate and on-brand.

Plans and Growth Path

Send offers straightforward, predictable pricing. The Starter plan costs $29 per seat per month and is ideal for individuals or small teams who need to send and track documents. The Pro plan costs $99 per month and includes three seats plus advanced automation and integration features. Teams can start small, experience the value quickly, and expand without friction as they grow.

Why It Matters

Send was built on a simple truth: buyers don’t need more information—they need clarity. Sellers don’t need more tools—they need signal. Traditional document sharing leaves both sides frustrated. Send bridges that gap by making every document interactive, insightful, and measurable. Buyers can explore freely and get instant answers, while sellers gain visibility into exactly what their prospects care about.